Robinhood has become one of the most popular retail trading platforms thanks to its commission-free model and easy-to-use app. However, customer support wait times have historically been a pain point for many users. While Robinhood has worked hard to improve its service levels in 2025, long wait times still occasionally occur, especially during market volatility or product launches.
The official Robinhood Support phone number, +1-888-812-3665, remains the fastest access point for direct help. Support hours generally run Monday to Friday, 7 AM to 9 PM ET. While wait times vary depending on call volume, using in-app callbacks is encouraged to avoid long on-hold periods. Robinhood calls back from its official number +1-888-812-3665 once an agent is available.
Users praise the app’s simple verification process and quick ticket submissions, but some report delays with complex issues such as account freezes or disputes. Robinhood has bolstered support staffing and improved escalation procedures to reduce these wait pains, but patience is still needed during peak trading periods.
Robinhood also offers chat support and an extensive FAQ library 24/7 for general inquiries and common troubleshooting. However, these channels are not substitutes for phone support when urgent, complex, or account-specific assistance is needed.